Discover an effective plan to hire a call center agent. This guide includes everything you need to know from developing a plan to interviewing candidates.

In order to assess the skills of call center agents, you need to know what skills are required for the job. This guide will help you identify the necessary skills and how to assess them.

Learn how to conduct volume hiring for call centers and overcome the all volume hiring challenges.

Looking for the best employees for your call center? Check out these seven recruiting strategies that will help you find the best talent.

We want to make it easier - we want to level the playing field for startups, SMBs and everyone in between who need to hire top talent. We're launching Velents free plan today to do just that.

The definition of diversity and inclusion is changing. It's not just about having a certain number of people from different groups or pretending that everyone is the same.

Diversity recruitment is the only way to achieve a more compatible workforce. And a diverse workforce is how today's companies become tomorrow's brands.

When selecting a system that helps you discover top talent, keep excellent staff, and handle payroll and benefits, you don't want to skimp on quality. Workday is a comprehensive system that's been designed to do all of those things and more. Here's everything you need to know about the Workday hiring process.

Your Video Resume shouldn’t exceed 60–90 seconds. you should stress on the communication skills which is the most important skill in the business nowadays, this is the proof you have it!

Full cycle recruiting is the process of sourcing, screening, and selecting candidates for a role. The goal is to find the best candidate for the job, while also meeting the needs of the organization.

Let's explain workplace diversity.It is often used to describe the demographic composition of a workplace, in terms of factors like race, ethnicity, gender, age, and disability status.

company culture is where you want to live, a convenient environment where you can achieve your goals, meet your success, talk with your colleagues and what decisions are best to make.

Structured interview is a type of interview that uses a predetermined set of questions. This method is also known as a standardized interview, objective interview, or behavioral interview. The questions are designed to elicit behavior-based responses from the candidates.

Video interview is an interview that takes place between two people who are not in the same physical location. The interviewee answers questions from the interviewer via a video connection

Virtual hiring event is a career fair that is conducted online. Job seekers can connect with employers, submit their resumes, and even interview all from the comfort of their own homes.

A good interview is a great event for a candidate to remember for a long time and talk about, but a terrible one is an interview a candidate will never forget.

In their blog, Google explained that they have four main components to adopt the structured interview in their organization.

LinkedIn says that 40% of companies rank quality as their top priority. A recent survey found that speed is the metric currently used to measure recruiting success, but in the future, quality will be the metric most desired. Quality of hire is defined as how much a new hire contributes to your company's long-term success.

Whether you're running a small business or a large corporation with tens of thousands of employees, you need to know how your team is going to develop in the future, in other words, who you'll hire and when.

One such question is "What is your biggest weakness?" However, there are strategies for responding intelligently to this issue without making a fool of yourself.‍

As a candidate, you probably know that the hiring process involves taking a test or more. But what about pre-employment personality tests? What are they? And what do they mean for candidates like you?

But what if you could take some of the pressure off by doing a practice run with a live interviewer? It is no secret that job interviews are intimidating, nerve-wracking experiences.