Account Manager Job Description

An account manager is responsible for overseeing multiple customers within a particular market.

The account manager ensures that the customer is receiving the best service possible and that the product or service delivery meets the customer’s expectations.

The account manager reports to the supervisor, who is responsible for the overall success of the account.

The account manager maintains a professional and positive relationship with the customer by being responsive to the customer’s requests, organizing and maintaining the inventory, and communicating details to the customer about stock status, delivery, and customer service.

Updated on:     
September 15, 2022

Job Brief:

We're looking for an experienced and motivated account manager to join our team. The ideal candidate will have a proven track record in account management and be able to demonstrate success in achieving targets and objectives. They will be a confident communicator with excellent interpersonal skills and be able to build strong relationships with clients.

Account Manager Duties:

  • Maintain current database of contacts for new and existing client relationships
  • Generate lead opportunities for the assigned territory
  • Identify and explore new business prospects through networking, marketing, and calling
  • Maintain positive client relationships through strategic relationship building, regular communication, and client servicing
  • Develop and maintain strong relationships with clients
  • Maintain and assemble data for reporting, analysis, and benchmarking
  • Develop and implement strategies to generate new clients and increase revenue

Account Manager Responsibilities:

  • Research, analyze, and target the fastest-growing market segments and industry verticals, and proactively build new accounts
  • Identify and qualify leads, and convert them into sales
  • Work closely with internal sales, marketing, and account management staff to develop and implement sales and marketing strategies
  • Attend networking events and trade shows to grow your network
  • Attend client meetings and presentations to gather client feedback
  • Build sales pipelines and prospect for new sales opportunities

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Requirements And Skills:

  • Bachelor’s degree or 2+ years’ experience in business development or client service
  • Proven ability to build and maintain strong customer relationships
  • Excellent communication skills, both written and verbal
  • Strong project management skills, with a high level of organization and attention to detail
  • Knowledge of construction methods and technologies
  • Strong

At Company Name, we believe that diversity is key to a successful business. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. We encourage applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

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