Alarm Technician Job Description

An alarm technician is a type of technical professional who installs and maintains security systems at residential, commercial, and industrial establishments.

Alarm technicians must often work outside and in a variety of weather conditions.

They may be exposed to a variety of hazardous chemicals and gases.

Many technicians must also be trained to use a variety of power tools, hand tools, and specialized equipment, such as electric drills.

Some alarm technicians work in offices or retail stores, while others travel to customers’ homes or offices.

Some technicians perform duties at more than one type of establishment.

Updated on:     
September 15, 2022

Job Brief:

We're looking for Alarm Technician to install, maintain, and repair security alarm systems in residential and commercial buildings. Alarm technicians typically work with electronic security systems, which may include access control, CCTV, and intrusion detection systems. They may also work with fire alarm systems.

Alarm Technician Duties:

  • Install, maintain, and repair security systems
  • Install, maintain, and repair alarm systems
  • Carry out other duties in accordance with company policies

Alarm Technician Responsibilities:

  • Understand and participate in all aspects of project operations, including client visits and installs, client escalations, and project management
  • Monitor, respond to, and resolve client issues, including program changes, system modifications, and upgrades from untrained personnel
  • Routinely communicate with clients, contractors and management to resolve technical and program issues
  • Assist with product training for customers
  • Deliver beautiful, reliable, and fully functional security systems

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Requirements And Skills:

  • Minimum of 3 years experience in a residential security and/or fire monitoring business environment.
  • Rapidly assessed, prioritized, and resolved alarm, and service call issues.
  • Provided exceptional customer service.
  • Maintained accurate, up-to-date field records, including service startup

At [Company Name], we celebrate diversity and are committed to building an inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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