Benefits Administrator Job Description

A benefits administrator is a human resources professional who is responsible for hiring, firing, and terminating employees.

A benefits administrator might be employed by a human resources department or an outside organization.

An administrator may also be known as a benefits manager or benefits coordinator.

Benefits administrators have specific responsibilities under the Employee Retirement Income Security Act (ERISA), 1974, and are generally responsible for implementing group health plans.

In general, an administrator is responsible for managing benefit plans.

These plans include health insurance, life insurance, disability coverage, and retirement benefits.

The administrator will typically review employees’

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Benefits Administrator who can help manage our employee benefits program. The ideal candidate will have experience in benefits administration, human resources, or a related field. They should be able to effectively communicate with employees and management, and have a strong attention to detail. If you are a motivated individual with a commitment to excellence, we want to hear from you!

Benefits Administrator Duties:

  • Evaluate benefits and employee claims to determine eligibility, and to facilitate processing of claims and enrollment
  • Advise employees on benefits and enrollment for communication, enrollment, enrollment information, and insurance benefits including medical, dental, life insurance, and short term disability
  • Provide open enrollment, open enrollment materials, and open enrollment training
  • Provide assistance to employees in determining eligibility and benefit level
  • Manage the plan reserve in order to maximize productivity while controlling costs
  • Conduct analysis of claims to determine eligibility and benefit level
  • Research and provide clarification on claims
  • Create, maintain, and upgrade benefit-related procedures
  • Communicate with insurance carriers, vendors, and brokers
  • Work with management to develop, implement, and monitor benefit-related procedures
  • Maintain accurate benefit-related records
  • Perform other duties and responsibilities as assigned

Benefits Administrator Responsibilities:

  • Provide timely responses to benefit inquiries from employees, including open enrollment, claims status, claims appeals, enrollment in new products, and premium billing
  • Assign claims or contact cases to preferred or preferred/unassigned case managers
  • Prepare correspondence, including memos, outgoing correspondence, and formal letters
  • Track provider and claim status through internal and external systems
  • Update ongoing and project claims status in internal databases
  • Research and reconcile claims information, and order any necessary services
  • Approve and process all federal and state reimbursements
  • Provide administrative assistance to HR, Benefits, and other departments as needed
  • Assist in open enrollment process, including preparing open enrollment materials and presentations, holding open enrollment meetings, and facilitating open enrollment sessions
  • Maintain internal databases and vendor management systems
  • Support communication to employees regarding benefit changes

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Requirements And Skills:

  • Bachelor’s degree in Human Resources or related field
  • 3+ years experience in benefits administration
  • Excellent communication skills
  • Database management skills
  • Strong organizational skills
  • Detail oriented
  • Ability to multi-task in a rapidly changing environment
  • Ability to work well under pressure and be able to handle multiple projects simultaneously

Company Name is an inclusive employer that welcomes applicants from all walks of life. We're committed to building a diverse and inclusive team, and we encourage applications from people of all races, religions, national origins, genders, , , gender expressions, and ages.

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