Benefits Specialist Job Description

A benefits specialist is someone who works for a company or organization to promote, market, and sell its benefits package.

Benefits specialists work to educate employees about their company’s benefits program so that employees can make informed decisions about their health care and retirement needs.

Benefits specialists help identify benefit needs within the workplace and assist in recruiting and retaining employees.

Benefits specialists may also be involved with COBRA administration, which helps ensure employees’ access to their employer-sponsored benefits in the event they become unemployed or lose other coverage.

Benefits specialists can work for various companies including for-profit businesses, nonprofit organizations, and government agencies.

Benefits specialists are required to interact with customers, vendors,

Updated on:     
September 15, 2022

Job Brief

We're looking for a Benefits Specialist who can help us navigate the ever-changing world of employee benefits. The ideal candidate will have a deep understanding of the various types of benefits available to employees, as well as a keen eye for detail in order to ensure that our benefits packages are compliant with all applicable laws and regulations. If you have a passion for helping others and a commitment to excellence, we want to hear from you!

Benefits Specialist Duties

  • Assist in the development and implementation of company benefits programs
  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas
  • Assist in the processing of benefit enrollments, terminations, and changes
  • Develop and maintain benefit manuals, procedures, and forms
  • Conduct comprehensive analysis of employee benefit package

Benefits Specialist Responsibilities:

  • Serve as the primary contact for benefits questions, provide administrative support, compose and route correspondence, and assist with plan integration
  • Assemble and distribute open enrollment communication materials, including benefit summaries, benefit guides, and enrollment guides
  • Create reports for academic area managers, and support with eligibility and enrollment questions
  • Compose, update, and maintain the benefit provider directory
  • Assist with claims requests
  • Manage employee service requests
  • Conduct benefit enrollment and termination meetings; track enrollment, calculate premiums, and process terminations

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Requirements and Skills:

  • Bachelor’s degree in human services, human resources, or related field
    Two years of benefits-related experience
  • Proven experience providing benefits advice to employees and conducting benefits enrollment meetings
  • Excellent communication, customer service, and relationship-building skills
  • Excellent interpersonal skills; detail oriented and organized


At [Company Name], we are an Equal Opportunity Employer who is committed to building a diverse and inclusive team. We encourage applications from all types of people, from all walks of life. We believe that a varied and diverse workforce is a key ingredient to our success as a company.

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