Brand Ambassador Job Description

A brand ambassador is an individual employed by a company or an organization to endorse or promote the company’s products or services.

A brand ambassador typically is prominent in his/her community, and is compensated financially for his efforts.

In exchange for endorsement, an ambassador receives perks from companies, including free products, awards, trips, and discounts.

The brand ambassador typically acts as a spokesperson for a company, represents the company by conducting public appearances, and is featured in the company’s marketing channels, including print, television, and the Internet.

Updated on:     
September 15, 2022

Job Brief:

We're looking for qualified individuals to fill the role of Brand Ambassador. As a Brand Ambassador, you will be responsible for representing our company in a positive light and promoting our products/services to potential customers. If you are outgoing, personable, and have a passion for our company, then we encourage you to apply for this position.

Brand Ambassador Duties:

  • Build relationships with customers through effective communication, listening, empathy, and by providing outstanding service
  • Create a positive first impression with customers
  • Follow up with all inquiries to meet or exceed expectations
  • Maintain a professional appearance and attitude at all times
  • Develop product knowledge through rigorous training and self-development
  • Work productively with teammates
  • Be an early adopter of company initiatives
  • Act as a mentor and coach to others
  • Be highly productive in a fast-paced, deadline-driven environment

Brand Ambassador Responsibilities:

  • Support team and company initiatives, generate interest, drive sales, and enhance brand image
  • Represent brand at tradeshows, events, and other organizations with active sales presence
  • Drive sales and product engagement telesales and inbound sales activities, including capturing leads and qualifying sales opportunities
  • Communicate with consumers, media, and influencers to educate about and promote the product line
  • Manage social media, including posts, video creation, and engagement with fans and followers
  • Research, monitor, and report on market, competitors, and industry trends
  • Develop and disseminate industry and company information, including market, competitor, and new product information, research, and reports

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Requirements And Skills:

  • Bachelor’s degree or 3+ years’ related experience
  • Experience leading a large team
  • Strong communication and interpersonal skills
  • Strong presentation skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Tremendous enthusiasm, energy, and creativity

At Company Name, we value diversity and inclusion. We are an equal opportunity employer committed to building a team that reflects a wide range of perspectives and experiences. We encourage applications from people of all races, religions, nationalities, genders, , , gender expressions, and ages. We also welcome applications from veterans and individuals with disabilities.

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