Chief Knowledge Officer Job Description

A chief knowledge officer (CKO) is an individual appointed to manage a company's knowledge management processes.

They focus on identifying, capturing, developing, sharing, preserving, and measuring the company's information assets.

CKOs often hold leadership positions in organizations, such as chief information officers, chief technology officers, chief information security officers, chief marketing officers, and chief scientific officers.

CKOs often hold other leadership positions as well, such as chief human resources officers.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Chief Knowledge Officer to lead our company in creating and disseminating knowledge. In this role, you will be responsible for overseeing the development and implementation of knowledge management strategies and initiatives. You will also play a key role in promoting a culture of learning and knowledge sharing within the organization. If you have a passion for knowledge management and a track record of success in leading and developing knowledge-based initiatives, we want to hear from you!

Chief Knowledge Officer Duties:

  • Assist in developing, implementing, and maintaining policies and procedures relating to KONE’s internal business operations
  • Oversee the human resource department by providing guidance and feedback to associates to help them strengthen specific knowledge/skill areas
  • Maintain compliance with all legal regulations, building and safety codes, and other requirements
  • Maintain an up-to-date knowledge base of industry best practices and current industry news
  • Promote and support the utilization of technology for internal operations
  • Oversee administrative functions, including travel management, purchasing, document management, and general supplies
  • Identify areas for improvement and propose solutions to problems within the organization
  • Provide guidance and feedback to others to strengthen specific knowledge/skill areas

Chief Knowledge Officer Responsibilities:

  • Be accountable for the quality of all knowledge within the company, including standard operating procedures, safety procedures, and product specifications
  • Ensure that knowledge is disseminated to employees in a clear and timely manner
  • Train employees on procedures, enabling continuous improvement through employee involvement
  • Research and develop new knowledge and understanding of existing knowledge, and generate new ideas

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Requirements And Skills:

  • Bachelor’s degree in computer science, engineering, or business administration
  • 5+ years’ proven experience in a technology leadership position
  • Ability to lead teams through periods of change
  • Strong analytical, conceptual, and problem-solving skills
  • Knowledge of current software development trends

At [Company Name], we believe that diversity and inclusion are critical to our success as a business. We are committed to building a team that reflects our values of diversity and inclusion, and we encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages.

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