We're looking for a Customer Service Associate who is patient, polite, and efficient. You will be responsible for handling customer inquiries and complaints. You must be able to work well under pressure and be able to think on your feet. The ideal candidate will have excellent communication and customer service skills.

• Maintain exceptional customer service, working to fulfill requests, complaints, and concerns and resolving issues in a timely manner.
• Answer incoming calls and handle customer inquiries and complaints; troubleshoot problems and find solutions; process payments.
• Help customers navigate website and suggest options for products as needed.
• Other duties as assigned.

• Excellent communication skills.
• Ability to build rapport and manage customer expectations.
• Ability to handle multiple priorities and work under pressure.
• Ability to work independently and manage multiple projects simultaneously.
• Excellent time management and organizational skills.
• Ability to multi-task, prioritize effectively and complete work in a time-sensitive fashion.

[Company Name] is proud to be an Equal Opportunity Employer. We believe that diversity and inclusion are key to building a strong and successful team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.