Dental Insurance Coordinator Job Description

A dental insurance coordinator is a person who works for a dentist's office or clinic and assists patients in selecting dental insurance coverage.

Dental insurance coordinators are sometimes confused with dental insurance agents, who are often responsible for gathering the details of an insurance plan's coverage and selling it to prospective clients.

Dental insurance coordinators do not offer insurance, but collect information about specific insurance plans.

Billing and coding responsibilities are often within the scope of dental insurance coordinators.

Dental insurance coordinators must possess a thorough understanding of dental insurance plans and what it looks like in day-to-day life.

Dental insurance coordinators must also have excellent verbal and writing skills and be proficient in computer programs.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Dental Insurance Coordinator to join our team. The Dental Insurance Coordinator will be responsible for providing support to our dental insurance customers. This person will need to have excellent customer service skills and be able to resolve customer issues. If you are a people person and have a passion for providing excellent customer service, then we want to hear from you!

Dental Insurance Coordinator Duties:

  • Implement and manage dental insurance and patient outreach programs
  • Promote wellness and preventive dental health
  • Perform data analysis, reporting, and market research
  • Develop and implement strategies to enhance brand awareness
  • Manage office systems, equipment, and supplies
  • Monitor and report trends
  • Maintain current knowledge of insurance regulations

Dental Insurance Coordinator Responsibilities:

  • Perform administrative tasks (e.g., data entry, tracking, and filing), such as preparing and processing forms, reports, and priority emails, and following up on outstanding requests
  • Conducts market research to identify potential projects and placement options, and recommends plans and procedures
  • Prepares, distributes, and tracks correspondence, including letters and memos, and enters and maintains information in databases, spreadsheets, and issue tracking systems
  • Conducts other administrative tasks, such as preparing meeting agendas and minutes, making travel arrangements, managing expense reports, filing, and ordering supplies
  • Prepares estimates, quotes, and proposals, and maintains records, correspondence, correspondence logs, and files
  • Communicates with individuals on all levels of the organization, including senior management, peers, and subordinates
  • Creates reports and presentations

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Requirements And Skills:

  • Experience working within a health insurance industry
  • Previous dental industry experience working in a dental office as a general ledger coordinator, claims analyst, or dental billing specialist
  • Strong organizational skills and attention to detail
  • Ability to multi-task
  • Proficiency in Microsoft Office (Word, Excel, Outlook

[Company Name] is proud to be an Equal Opportunity Employer. We believe that diversity and inclusion are critical to our success as a company. We are committed to building a team that reflects our values of diversity and inclusion. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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