E-Commerce Business Analyst Job Description

An E-Commerce Business Analyst requires a broad knowledge of many different aspects of business.

This includes both digital and traditional business elements, including marketing, sales, and operations.

An E-Commerce Business Analyst will need to be able to analyze business models, processes, and systems in order to maximize efficiencies, improve customer experience, and improve overall customer experience.

Looking at how the business operates internally is also very important to the E-Commerce Business Analyst, and the Business Analyst must understand how information technology and business interact.

The E-Commerce Business Analyst must be able to analyze data, test systems, and propose improvements.

They will also be responsible for gathering, analyzing, and presenting data, and they must be able to analyze strategic

Updated on:     
September 15, 2022

Job Brief:

We're looking for an E-Commerce Business Analyst to join our team. As an E-Commerce Business Analyst, you will be responsible for conducting analysis on our e-commerce business and providing recommendations to improve performance. In this role, you will collaborate with other members of the e-commerce team to identify opportunities for improvement and then develop and implement solutions. If you are a motivated self-starter with a passion for e-commerce, then we want to hear from you!

E-Commerce Business Analyst Duties:

  • Manage all online operations from day-to-day, ensuring smooth operations
  • Assign, hire, and train employees
  • Manage, maintain, and supervise the stay of customer data
  • Examine user needs and perform ongoing analysis of customer trends
  • Develop and implement new systems to improve current workflow
  • Research and implement new programs and applications
  • Promote and market products
  • Perform ongoing analysis of customer trends and needs
  • Promote and market products
  • Perform ongoing analysis of customer trends and needs

E-Commerce Business Analyst Responsibilities:

  • Source, develop, and maintain relationships with vendors and suppliers
  • Optimize all product listings and product information
  • Identify and resolve problems related to search engine optimization
  • Provide technical support to clients
  • Analyze web analytics data to assess the effectiveness of retail operations
  • Develop reports for management
  • Manage accounts in online commerce websites
  • Complete special projects as assigned
  • Work with marketing, PR, and operational teams to resolve e-commerce issues
  • Analyze e-commerce data to assess the effectiveness of retail operations
  • Develop reports for management
  • Manage accounts in online commerce websites
  • Complete special projects as assigned
  • Work with marketing, PR, and operational teams to resolve e-commerce issues
  • Analyze e-commerce data to assess the effectiveness of retail operations
  • Develop reports for management
  • Manage accounts in online commerce

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Requirements And Skills:

  • -3+ years e-commerce experience preferably in building materials
  • Experience with MySQL, Oracle and/or PostGreSql a plus
  • Experience with Agile development methodologies a plus
  • Experience with Salesforce a plus
  • Excellent written and verbal communication and presentation skills, and knowledge of MS Office

At [Company Name], we celebrate diversity and are committed to building an inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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