Family Advocate Job Description

Family advocate is a medical advocate who provides advocacy services to families.

Family advocates help families access health care services and inform families about their rights as medical consumers.

Advocates often work with families who have children with special needs, chronic illnesses, and developmental disabilities.

Advocates can also provide services to help families navigate the process of applying for Medicaid or other public benefits, and they help families navigate other complex health-related issues such as health care appeals, Medicare appeals, and Medicaid appeals.

Advocates may work with families and caregivers on a one-to-one basis, or they work in teams with other professionals.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Family Advocate to join our team and help us provide support to families in need. The Family Advocate will work closely with families to identify their needs and connect them with resources that can help improve their situation. We're looking for someone who is passionate about helping others and has a strong commitment to making a difference in the lives of families.

Family Advocate Duties:

  • Coordinate patient and family support programs
  • Maintain regular, effective communication with stakeholders
  • Develop and implement strategies to increase patient and family satisfaction
  • Promote the identification and implementation of best practices to improve the quality of services delivered
  • Develop, implement, and evaluate quality assurance protocols
  • Manage patients and families
  • Develop and implement strategies to reduce re-admissions
  • Develop, implement, and evaluate quality assurance protocols
  • Work well with peers and other departments
  • Meet performance and productivity standards
  • Meet deadlines

Family Advocate Responsibilities:

  • Collaborate with families, community members, and social service agencies to develop, implement, and monitor the transfer of services for at-risk families
  • Develop and implement individual and family plans that meet individualized needs of at-risk families and clients
  • Maintain appropriate documentation, charting, and reporting
  • Assist with the implementation of family-centered practices and programs
  • Assist with development of family resource materials
  • Assist with coordination of activities related to community services
  • Assist with coordination of training activities
  • Assist with coordination and distribution of newsletters and other outreach and communication materials
  • Assist with data management activities

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Requirements And Skills:

  • Bachelor’s degree in social work, counseling, psychology, or related field
  • Master’s degree in social work, counseling, psychology, or related field
  • 5+ years of experience as a social worker/counselor
  • Strong knowledge of human services policy, protocol, and practice

[Company Name] is an Equal Opportunity Employer that is committed to building a diverse and inclusive team. All races, religions, national origins, genders, , , gender expressions, and ages are encouraged to apply, as well as veterans and individuals.

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