Field Service Technician Job Description

Field service technician is a person tasked with diagnosing faults, maintaining equipment, servicing machinery, and installing equipment in a customer’s premises.

They travel to customer sites to diagnose an issue.

A field service technician works on advanced electronic equipment and machinery.

A field service technician will often travel to customer sites to diagnose a fault.

They inspect equipment, look for signs of damage, and issue reports to the customer regarding their findings.

A field service technician repairs equipment, machinery, and electronics.

They also install new equipment on customer premises.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Field Service Technician who can help us out with our latest project. We need someone who is knowledgeable in the latest technology and can help us troubleshoot any issues we may have. If you think you have what it takes, please apply today!

Field Service Technician Duties:

  • Maintain a positive working relationship with clients, other technicians, and management.
  • Assist in the identification and resolution of problems and issues.
  • Prepare and complete daily, weekly, and monthly reports.
  • Develop and maintain good working relationships with the management staff.
  • Ensure proper installation, operation, and maintenance of all equipment.
  • Be willing to travel as needed.

Field Service Technician Responsibilities:

  • Assist with project-related office tasks, as well as supervising a small team of field technicians.
  • Supervise and assess field technicians, ensuring they comply with company policies and procedures, and troubleshoot defects and problems, reviewing and approving work orders and providing feedback.
  • Ensure field technicians are in compliance with safety regulations, and provide training as needed.
  • Maintain and update project records, materials, and tools, including scheduling and dispatching of technicians to projects, and tracking of tools.
  • Maintain professional working relationships with vendors and customers.
  • Create, maintain, and update project plans, including structural, mechanical, plumbing, and electrical plans.
  • Perform field calculations, reports, and inspections.
  • Perform quality control checks.
  • Perform occasional administrative duties as assigned.

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Requirements And Skills:

  • Bachelor’s degree or 3+ years’ related experience.
  • Proven experience in HVAC installation, maintenance, and repair.
  • Knowledge of HVAC control systems and components.
  • Ability to diagnose and repair common repairs and equipment malfunctions.
  • Excellent communication skills.

At [Company Name], we're proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team, and we encourage applications from people of all races, religions, national origins, genders, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

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