Front Office Assistant Job Description

Front Office Assistant is any staff whose work is at the front of a retail establishment, including store managers and stock clerks.

Front Office Assistants assist customers by answering questions, helping customers find the right products, and assisting customers to check out.

Front Office Assistants also perform clerical duties such as taking inventory, handling payments and receipts, and processing returns.

Front Office Assistants are often the first people to greet customers and the first face that customers see when they walk into the store or store.

Job Brief:

We’re looking for a Front Office Assistant to help with the day-to-day operations of our office. The ideal candidate will be organized, detail-oriented, and able to work independently.

Front Office Assistant Duties:

• Assist front office staff with administrative duties
• Schedule appointments for front office service
• Ensure front office supplies are well stocked and organized
• Conduct regular maintenance and cleaning in maintaining front office area
• Perform office duties and specialty tasks as needed

Front Office Assistant Responsibilities:

• 2+ years’ related experience in a front office environment
• Strong customer service skills and warm, friendly interpersonal skills
• Ability to work effectively under pressure
• Excellent telephone etiquette
• Ability to maintain confidentiality
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint,

Requirements And Skills:

• Perform duties of front desk receptionist, including but not limited to check-in/out, guest accommodations, phone, reservations, point of sale, housekeeping, and other tasks
• Support all Front Office team members and guest needs
• Provide excellent customer service
• Assist with front office needs, communications, and tasks
• Assist with Front Office financials, including sales, costs, and ROI
• Assist with Front Office marketing efforts
• Maintain all guest information
• Assist with catering order taking and follow up
• Assist with banquet and special event setup and breakdown
• Assist with receptions and other functions
• Maintain office, including filing and clerical work
• Assist with check-out procedures
• Assist with guest relations
• Contribute to ongoing company initiatives
• Other duties as assigned

Company Name believes in diversity and inclusion in the workplace. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives. We encourage applications from people of all races, religions, national origins, genders, , , gender expressions, and ages.