Hospitality Manager Job Description

hospitality manager job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Hospitality Manager Job Description

A hospitality manager is responsible for the operation of a lodging establishment, a hospitality facility, or a golf course.

Their duties may include managing a staff, supervising employees, and ensuring that service levels are satisfactory.

Hospitality managers are responsible for hiring and training employees, scheduling shifts and time off, making sure that facilities are clean and stocked, and that guests receive quality customer service.

They may also be responsible for managing inventory and finances.

Hospitality managers may oversee certain aspects of day-to-day operations, such as ordering food and supplies, training staff, and maintaining financial records.

They may also be responsible for the overall operation of the establishment, such as setting budgets, determining future.

Job Brief:

We’re looking for an experienced Hospitality Manager to lead our team and provide outstanding customer service to our guests. The ideal candidate will have a proven track record in managing and motivating a team, as well as excellent communication and customer service skills. If you have a passion for delivering exceptional customer service and want to join a fun and dynamic team, then we want to hear from you!

Hospitality Manager Duties:

  • Manage the daily operations of the motel to ensure a high level of customer service
  • Manage a staff of 3-5 employees
  • Maintain a clean, secure, and well-maintained property
  • Maintain accurate guest records and database
  • Maintain property and equipment to company standards
  • Keep under budget
  • Exemplify superior customer service
  • Work with staff to train and retain them
  • Maintain a positive atmosphere
  • Provide monthly reports on expenditures to the accountant

Hospitality Manager Responsibilities:

  • Oversee daily operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
  • Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
  • Maintain project timelines to ensure tasks are accomplished on time
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
  • Endowment and donor stewardship
  • Government of Foundation
  • Granting (charities, hospitals, colleges, etc.)
  • Board Relations and Member Management
  • Sponsorship and Donor Relations
  • Fundraising
  • Curates Annual Celebration

Requirements And Skills:

  • Bachelor’s degree in hospitality management or related field
  • 2+ years’ proven experience in hotel/resort management
  • Strong communication skills (both written and verbal)
  • Highly motivated, detail-oriented, and effective at managing multiple projects
  • Demonstrated ability to manage

At [Company Name], we are an Equal Opportunity Employer. We believe in building a diverse and inclusive team, and encourage applications from people of all races, religions, national origins, genders, and ages. We also value veterans and individuals with different backgrounds and experiences.

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