Inside Sales Executive Job Description

An inside sales executive, also known as a sales agent, is a salesperson employed by a company for direct sales to retail customers.

These employees work inside a company’s brick-and-mortar store, representing the company and its products.

Their job is to sell products and services to consumers, often using sales techniques such as providing product demos and offering coupons.

Inside sales employees may sell products directly or work as a liaison between the company and a wholesaler, distributor, or retailer.

They may also sell products over the telephone or Internet.

Updated on:     
September 15, 2022

Job Brief:

We're looking for Inside Sales Executive to help us increase sales and grow our business. The right candidate will be passionate about sales and have a proven track record of success. If you have the drive and determination to succeed, we want to hear from you!

Inside Sales Executive Duties:

  • Manage all aspects of the sales cycle including prospecting, initial contact, qualification, proposal and presentation, and customer follow-up.
  • Develop strong relationships with a defined list of key account contacts, while providing consistent, exceptional customer service
  • Prospect for new business opportunities, including cold calling, networking events, and cold calls
  • Track and measure sales data, including sales forecasts, pipeline, and metrics
  • Meet monthly sales goals
  • Develop and maintain a detailed knowledge of the competitive landscape

Inside Sales Executive Responsibilities:

  • Handle incoming calls, emails, and live chats, and perform outbound calling and emails to provide information about our products and services to customers
  • Research and develop leads; organize and prioritize incoming requests
  • Handle and manage sales opportunities to meet defined goals and metrics
  • Uphold HIG and CoE standards, comply with all policies, procedures, and practices
  • Develop and maintain customer records
  • Resolve customer concerns and educate customers about the products we supply
  • Follow up on all leads and opportunities, and evaluate and monitor performance

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Requirements And Skills:

  • Bachelor’s degree in business or marketing
  • 2+ years’ proven experience as an inside sales executive or sales assistant
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Ability to build rapport with customers

At Company Name, we believe that a diverse and inclusive team is key to success. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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