Inside Sales Representative Job Description

An inside sales representative is primarily responsible for cultivating, growing and maintaining a company’s existing customer base.

Inside sales representatives assess a customer’s business needs, identify opportunities, and sell products and services.

Inside sales representatives work closely with customers, account managers, and managers.

They generally work in offices, interact with managers, and respond to customer inquiries via telephone and email.

Updated on:     
September 15, 2022

Job Brief:

We're looking for an Inside Sales Representative to join our team! As an Inside Sales Representative, you will be responsible for generating new business opportunities by Cold Calling, Qualifying and Closing new customers.

Inside Sales Representative Duties:

  • Develop and maintain relationships with clients by providing support, information, and solutions
  • Provide training and guidance to sales team members
  • Support the sales and marketing team with research, analysis, and presentations
  • Maintain accurate records of sales activities
  • Liaise with management about sales activities, sales forecasts, and territories
  • Report success to management
  • Meet sales quotas
  • Have computer skills, including
  • Microsoft Office, the internet, and accounting software
  • Advanced skills in Excel and PowerPoint
  • Ability to multitask and work independently.

Inside Sales Representative Responsibilities:

  • Identify and acquire new prospects through lead generation efforts
  • Research prospects to determine their industry, size, growth potential, and interest
  • Pre-qualify opportunities, writing detailed letters of intent and conducting customer calls, site visits, and negotiations
  • Close sales by negotiating contract terms, drafting and executing definitive agreements, and obtaining initial payment
  • Maintain strong relationships with existing customers
  • Provide solutions to customer problems
  • Retain customers by responding to their needs quickly and effectively
  • Meet weekly sales goals

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Requirements And Skills:

  • Bachelor’s degree or equivalent
  • 2+ years’ proven experience selling home improvement products to customers
  • Excellent verbal, written, and interpersonal skills
  • Ability to effectively communicate and negotiate
  • Strong decision-making skills

At Company Name, we believe that diversity and inclusion are key to building a successful team. We are committed to creating an environment where people of all backgrounds, religions, nationalities, genders, , , and ages can thrive. We are especially proud to support our veterans and individuals with disabilities.

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