Intake Coordinator Job Description

An Intake Coordinator is the person who oversees the intake department of a hospital or healthcare facility.

The Intake Coordinator may perform the following:· Collects admissions, transfers, and billing information from patient charts.

· Manages the scheduling of patient appointments.

· Processes claims and referrals.

· Identifies potential and existing patients.

· Serves as a liaison between the physician and the billing department.

· Tracks and approves all clinical documentation.

Updated on:     
October 7, 2022

Job Brief:

We're looking for an Intake Coordinator who can help us with our patients. The ideal candidate will have experience in customer service and be able to work with a variety of people. They should be organized and detail-oriented, and able to handle a fast-paced environment. If you have a passion for helping others and want to join our team, we want to hear from you!

Intake Coordinator Duties:

  • Take and process all intakes and field notes, including collecting medical, cultural, and legal information
  • Provide immediate referrals and follow-up for potential clients, arranging for medical examinations, available housing, and legal counsel
  • Answer calls, respond to walk-ins, and schedule appointments for potential clients
  • Coordinate with partners for client referrals
  • Analyze intake forms for referral eligibility
  • Perform other duties pertaining to intake as necessary

Intake Coordinator Responsibilities:

  • Provide professional assessments of clients rendered in timely manner
  • Advise clients of eligibility requirements and oversee enrollment and placement processes
  • Communicate with potential employers and clients to schedule interviews and maintain positive relationships
  • Maintain accurate client records, update records, and assist with report preparation
  • Perform clerical duties, such as data entry, photocopying, faxing, and filing
  • Research, compile, and organize data for reports
  • Assist with special projects and plans, including new program launches

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Requirements And Skills:

  • Strong time management skills
  • Proven customer service skills
  • Ability to multi-task and prioritize effectively
  • Organized and detail-oriented
  • Ability to work effectively under pressure
  • Excellent communication skills

We are an equal opportunity employer and are committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, , , gender expressions, ages and veterans.