Intake Coordinator Job Description

We're looking for an Intake Coordinator who can help us with our patients. The ideal candidate will have experience in customer service and be able to work with a variety of people. They should be organized and detail-oriented, and able to handle a fast-paced environment. If you have a passion for helping others and want to join our team, we want to hear from you!

• Take and process all intakes and field notes, including collecting medical, cultural, and legal information
• Provide immediate referrals and follow-up for potential clients, arranging for medical examinations, available housing, and legal counsel
• Answer calls, respond to walk-ins, and schedule appointments for potential clients
• Coordinate with partners for client referrals
• Analyze intake forms for referral eligibility
• Perform other duties pertaining to intake as necessary

• Provide professional assessments of clients rendered in timely manner
• Advise clients of eligibility requirements and oversee enrollment and placement processes
• Communicate with potential employers and clients to schedule interviews and maintain positive relationships
• Maintain accurate client records, update records, and assist with report preparation
• Perform clerical duties, such as data entry, photocopying, faxing, and filing
• Research, compile, and organize data for reports
• Assist with special projects and plans, including new program launches

• Strong time management skills
• Proven customer service skills
• Ability to multi-task and prioritize effectively
• Organized and detail-oriented
• Ability to work effectively under pressure
• Excellent communication skills

We are an equal opportunity employer and are committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, , , gender expressions, ages and veterans.