IT Analyst Job Description

An IT analyst is a junior professional who focuses on analyzing and improving information technology (IT) processes.

An IT analyst is primarily responsible for conducting research on IT projects, analyzing business information, and solving problems.

An IT analyst also communicates the results of research to stakeholders.

An IT analyst may manage one project or several; depending on the company, there may be more than one IT analyst.

An IT analyst typically receives a bachelor's degree in information systems, computer science, or a related field.

An IT analyst may also pursue certification from a professional association, such as the Systems Analyst Professional Association.

Updated on:     
September 15, 2022

Job Brief:

We are looking for an IT Analyst to join our team. The IT Analyst will be responsible for providing support to our users and ensuring that our systems are running smoothly.

IT Analyst Duties:

  • Design, develop, implement, and maintain enterprise level information systems
  • Design, develop, implement, and maintain server and desktop operating systems
  • Design, develop, implement, and maintain applications
  • Create and maintain backup and recovery procedures
  • Design, develop, implement, and maintain local area networks and wide area networks
  • Design, develop, implement, and maintain hardware used in IT and data communications
  • Write technical documentation
  • Implement and maintain telecommunication systems
  • Support all business operations with IT systems
  • Prepare technical documentation and progress reports
  • Perform other related duties as assigned

IT Analyst Responsibilities:

  • Develop and implement long-term technology plans based on strategic plans and industry trends
  • Support and plan maintenance activities, maintain system reliability, and ensure system security
  • Review system capabilities, and oversee upgrades, installations, and maintenance
  • Create and optimize business processes and workflows with relevant data, and oversee the implementation of new systems and technologies
  • Manage IT infrastructure and systems, including network administration, servers, storage, and desktop support
  • Create, develop, test, and deploy new functionality, work stations, operating systems, applications, and system upgrades
  • Conduct feasibility studies, project analyses, and risk assessments and recommend technology solutions
  • Develop and maintain documentation, standards, guidelines, and procedures, including security standards
  • Communicate with all levels of management and employees, and negotiate and finalize agreements
  • Perform other related duties as assigned

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Requirements And Skills:

  • Bachelor's degree in business or information technology
  • 1+ years experience in IT project management
  • Strong analytical, problem solving, and decision-making skills
  • Experience with Microsoft Excel and Word
  • Experience in the use of project management software
  • Strong verbal and written communication skills

We at [Company Name] believe that diversity and inclusion are key to success. We encourage applications from people of all walks of life, and are committed to building a team that reflects our company's values.

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