Mall Security Guard Job Description

A shopping mall security guard is a type of security guard that works in a mall or shopping center.

Mall Security Guards monitor the premises of malls, shopping centers, and other types of shopping venues.

They are responsible for enforcing mall rules and regulations, maintaining order and security, aiding customers, and enforcing parking regulations.

Mall security guards often interact with shoppers, visitors, and employees.

Mall security guards may work in a variety of shifts, including evenings, weekends, and holidays.

They may have to wake up early in the morning to help monitor parking lots and shopping areas.

Updated on:     
September 15, 2022

Job Brief:

We're looking for Mall Security Guard to protect and serve the shoppers and employees of the mall. The successful candidate will possess excellent customer service skills and be able to handle any situation that arises in a calm and professional manner.

Mall Security Guard Duties:

  • Ensure the safety of all patrons and staff
  • Maintain order and discipline at the location
  • Work with other security personnel to coordinate activities
  • Report suspicious or criminal activities to the proper authorities
  • Use proper security equipment
  • Keep the Mall clean

Mall Security Guard Responsibilities:

  • Provide high-quality customer service by enforcing security policies and reporting suspicious activity
  • Assist property and facility maintenance personnel and contractors in performing their tasks
  • Maintain property and equipment, and complete daily work reports
  • Respond to customer complaints, and handle visitor inquiries
  • Conduct surveillance patrols
  • Perform other duties as assigned

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Requirements And Skills:

  • Excellent communication and presentation skills
  • Highly organized
  • Excellent attendance
  • Knowledge of retail security practices
  • Awareness of store policies and procedures
  • Works well independently and/or as part of a team

[Company Name] strives to create a diverse and inclusive environment. We are dedicated to building a team that reflects a wide range of backgrounds, experiences, and perspectives. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals.

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