Medical Courier Job Description

Couriers in the healthcare industry, such as medical couriers, transport patients, medical equipment, and various medical resources to and from hospitals, medical offices, medical suppliers, and various other healthcare facilities.

A medical courier has the unique responsibility of transporting life-saving medical devices, samples, blood transfusions, and tissue samples.

A medical courier ensures that the materials will be delivered to the destination of the medical office, hospital, or supplier.

A medical courier must keep in mind the specific guidelines regarding the transportation of patient records.

Medical couriers must stay in compliance with HIPAA (Health Insurance Portability and Accountability Act) and 21CFR

Updated on:     
September 15, 2022

Job Brief:

We're looking for Medical Courier to be a part of our team! The Medical Courier will be responsible for the pick-up and delivery of medical specimens and supplies. The ideal candidate will have a valid driver's license and a clean driving record.

Medical Courier Duties:

  • Delivers laboratory specimens, medications, and other medical specimens to and from various medical facilities
  • Delivers mail, packages, and other mail items to and from customer’s place of business
  • Receives and distributes incoming mail
  • Receives and distributes outgoing mail
  • Maintains accurate records of deliveries and receipts
  • Makes necessary connections with other carriers to ensure timely delivery of mail
  • Provide assistance to mailroom staff as necessary
  • Reports all accidents or incidents immediately

Medical Courier Responsibilities:

  • Provide medical courier services to medical facilities, physicians, hospitals, and other healthcare clients
  • Pick up and deliver medical samples, documents, and equipment to medical facilities and laboratories
  • Ensure the pick-up and delivery of medical samples is handled securely
  • Meet and maintain service levels, including on-time delivery, customer satisfaction, and pickup accuracy
  • Complete all client and facility/laboratory related paperwork
  • Maintain client records and file documents safely
  • Keep accurate time logs, including customer and trip information, dispatched from and returned to all clients
  • Other duties as assigned

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Requirements And Skills:

  • High school diploma or equivalent
  • Valid driver’s license
  • Powerchair experience
  • Proven dedication to delivering the highest quality of customer service
  • Ability to pick up and deliver medical supplies using a wheelchair

At Company Name, we believe that diversity and inclusion are key to building a strong, successful team. We are committed to equal opportunity and encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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