Medical Office Assistant Job Description

A medical office assistant is a person employed by a medical practice (or a hospital) to help fill various administrative positions.

Medical office assistants help in the office by performing clerical duties, typically part of the front office.

These tasks include answering the phone, scheduling appointments, taking patient histories, and handling correspondence.

Medical office assistants may also perform more specialized tasks, such as coding medical office charts or assisting in surgery.

A medical office assistant is a person who assists the medical practitioner in carrying out routine administrative functions of the practice.

Office assistants serve more than just the front office.

They also play a part in the back office, where they perform clerical

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Medical Office Assistant to help us keep our medical office running smoothly. This person will be responsible for a variety of tasks, from answering phones and scheduling appointments to handling insurance paperwork and coding medical records. The right candidate will be organized, detail-oriented, and able to multitask in a fast-paced environment. If you have previous experience working in a medical office, we want to hear from you!

Medical Office Assistant Duties:

  • Accomplish administrative tasks for physicians, nurses, and other personnel
  • Provide administrative support
  • Assist with scheduling appointments
  • Manage patient records
  • Help physicians with insurance verification
  • Manage and update inventory
  • Understand HIPAA rules and regulations

Medical Office Assistant Responsibilities:

  • Performs administrative duties in a physician office, including scheduling appointments and insurance verification
  • Answers phones, transmits and receives messages, and schedules appointments, including dispatching emergency physician services
  • Schedules patient appointments and performs other clerical tasks, including renewing patient charts, ordering supplies, and answering billing questions
  • Records patient medical histories and vital signs, and enters information into computer records
  • Prepares reports, records, and correspondence, including completing medical charts, maintaining patient files, and updating insurance information
  • Analyzes and reconciles aging reports, monitors patient account balances, and reports discrepancies to supervisor
  • Recommends policies and procedures to improve efficiency and productivity
  • Reviews and responds to patient correspondence

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Requirements And Skills:

  • 2+ years’ proven experience in an allied health or medical office setting
  • Excellent communication and customer service skills
  • Excellent typing skills
  • Strong working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Excellent organizational skills
  • Proficiency with electronic medical records

Company Name is proud to be an Equal Opportunity Employer. We value diversity and inclusion, and are committed to building a team that reflects these values. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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