Night Auditor Job Description

We're looking for a Night Auditor to join our team. The ideal candidate will have experience working in a hotel or similar environment and will be able to work independently. This is a great opportunity for someone who is looking for a challenge and is willing to work hard.

• Review, reconcile, and validate customers’ accounts
• Communicate with other departments to resolve discrepancies
• Assist with processing customer refunds
• Keep accurate records of completed transactions and results of all audits
• Assist with maintaining records and ensure compliance with company policies and procedures
• Research and collect information from customers when needed
• Confirm and record customers’ signatures when required
• Transact with employees and customers in a professional manner

• Oversee and audit night audit procedures, including building security, identification, and reporting of incidents
• Maintain thorough and concise documentation, including logs, reports, and incident reports
• Assist with P&L reporting, budget preparation, and maintenance of related records
• Research and resolve issues, including employee issues, while complying with policies, procedures, and government regulations
• Prepare reports and presentations, assist in maintaining data, and conduct special projects for senior management
• Track attendance for associates
• Use technology including computers and software

• Bachelor’s degree preferred
• 2+ years of outstanding telemarketing or customer service experience
• Excellent telephone manner
• Excellent organizational skills
• Strong computer skills, including the ability to open, sort, and process mail
• Strong math skills
• Strong written and verbal communication

We at [Company Name] believe that diversity is key to a strong and successful team. We therefore encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals.