Operations Associate Job Description

operations associate job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Operations Associate Job Description

An operations associate works to coordinate and manage an organization’s logistics.

Operations associates coordinate the shipping, receiving, and inventory functions of the company, working to ensure a high level of customer satisfaction.

Operations associates may also monitor the performance of logistics associates or manage inventory and purchasing issues.

Operations associates often coordinate the shipping, receiving, and inventory functions of an organization, working to ensure a high level of customer satisfaction.

Operations associates also frequently monitor the performance of logistics associates or manage inventory and purchasing issues.

Operations associates manage logistics operations, such as shipping, receiving, and inventory, and are responsible for coordinating the activities of logistics associates.

Job Brief:

We’re looking for an Operations Associate to join our team. The Operations Associate will be responsible for a variety of tasks including assisting with the daily operations of the company, interacting with customers, and supporting the sales team. This is a great opportunity for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment.

Operations Associate Duties:

  • Work with team members to establish policies and procedures that support company operations
  • Maintain continuity with operations by reviewing and maintaining operational procedures and protocols
  • Provide input/feedback to the operations team to create standard operating procedures
  • Oversee inventory, including ordering and maintaining supply levels and location
  • Create and disseminate reports
  • Work with vendors to resolve problems and assist in resolving customer issues
  • Document and resolve issues

Operations Associate Responsibilities:

  • Manage day-to-day operations of warehouse and dispatch center (including safety, quality assurance, quality assurance, quality control, and team management)
  • Reconcile customer orders to ensure that deliveries of goods, materials, and scheduling of crews will comply with established deadlines and budgets
  • Assist operations and dispatch team when necessary, including assisting with outbound call and inbound call
  • Responsible for ensuring shipments are routed properly through established route schedule, using logical routing techniques
  • Maintain inventory and order controls in the warehouse and dispatch center, including receiving, picking, shipping, expediting, and storing, according to the established standards
  • Manage the warehouse and dispatch center workflow and workflow processes, including supervising and completing routine and non-routine tasks
  • Maintain records and reports in the dispatch center, including shipping and receiving, inspection, and inventory

Requirements And Skills:

  • Proficient in use of property systems including HVAC, electrical, plumbing, etc.
  • Proficiency in use of Microsoft Office products, including Outlook, Word, Excel
  • Excellent organizational skills with the ability to prioritize, maintain schedules, meet deadlines, and meet targets
  • Ability to communicate effectively

[Company Name] is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive team and encourage applications from people of all backgrounds. We’re especially interested in hearing from individuals of different races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.


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