Operations Supervisor Job Description

operations supervisor job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Operations Supervisor Job Description

An operations supervisor oversees a company’s production process.

The operations supervisor is responsible for making sure that production standards are met.

Coordinates and instructs workers on production goalsMonitors quality control and other aspects of productionOversees all production problemsProvides production reports to upper management

Job Brief:

We’re looking for an Operations Supervisor to join our team. The ideal candidate will have experience leading and managing a team of operations professionals in a fast-paced environment. If you are a motivated, detail-oriented individual with a passion for excellence, we want to hear from you!

Operations Supervisor Duties:

  • Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
  • Establish and maintain effective working relationships with all internal and external contacts
  • Direct and monitor employees’ work, including resource allocation and level of performance
  • Create and implement schedules, procedures, and work instructions
  • Monitor, evaluate, and meet with employees
  • Regularly provide employee feedback
  • Assist in the development and implementation of company policies and procedures
  • Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Responsibilities:

  • Integrate with operations team and other team members to develop and maintain an effective and efficient operational structure, including process improvements and new product introduction
  • Oversee field operations, including staffing, scheduling, developing materials management, setting and communicating objectives, ensuring quality standards are met, and resolving problems
  • Partner with operations team and leadership team to develop staff, systems, and processes to achieve organization goals
  • Integrate into the culture of the operations team and organization
  • Conduct training to improve employee performance and company culture
  • Follow up on employee feedback, complaints, and performance issues
  • Follow up on financials, expenses, and payroll
  • Track and report on program and project performance

Requirements And Skills:

  • Bachelor’s degree in operations management, business administration, or related field
  • 2+ years’ proven experience in an operations management position
  • Strong budget development and oversight skills
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Highly trained in conflict management

[Company Name] is proud to be an Equal Opportunity Employer. We believe that diversity and inclusion are key to building a successful team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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