Retail Sales Associate Job Description

Retail sales associates sell retail merchandise to consumers and businesses.

Retail sales associates direct customers’ inquiries, answer questions on merchandise, prepare sales records, and process payments.

Retail sales associates also stock shelves, replenish merchandise, and perform other store tasks.

Retail sales associates work in department stores, specialty stores, mail-order houses, and warehouses.

They interact with customers face-to-face, on the telephone, or through email.

Updated on:     
September 15, 2022

Job Brief:

We're looking for Retail Sales Associate to join our team and help us provide our customers with an exceptional shopping experience. The Retail Sales Associate will be responsible for greeting customers, assisting with merchandise selection, and providing outstanding customer service. If you are an energetic and customer-oriented individual, we want you on our team!

Retail Sales Associate Duties:

  • Maintain and develop close customer relationships by managing and selling products/services
  • Demonstrate solid sales skills, make the sale and close the deal
  • Encourage customers to buy more
  • Identify customer needs
  • Provide excellent customer service
  • Encourage referrals and repeat business

Retail Sales Associate Responsibilities:

  • Assist in administering store layout, merchandising, and displays
  • Participate in inventory management
  • Prepare reports, invoices, and deposits
  • Conduct price checks
  • Clean work areas and restock restrooms, check inventory, and stock shelves
  • Assist customers
  • Assist with employee training

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Requirements And Skills:

  • Proven retail experience in a customer service-oriented environment
  • Strong verbal and written communication skills
  • Ability to multi-task and work effectively in a team environment
  • Proven ability to meet and exceed sales goals

At Company Name, we believe that diversity and inclusion are key to building a successful team. We encourage applications from people of all backgrounds, races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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