Retail Sales Consultant Job Description

retail sales consultant job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Retail Sales Consultant Job Description

A retail sales consultant is an employee of a retail store who helps customers and potential customers shop for items in stores.

Their job is to help customers find items in a store, answer questions about those items, and sell items to customers.

A retail sales consultant usually works in a specific department within a retail store.

For instance, a sales consultant may assist customers in the sporting goods section of the store.

They may help customers find items by searching the store on an overhead monitor or by helping a customer find a specific item using a computer.

They may also help customers find items by referring to the sales floor’s shelf tags that identify the item.

Sales consultants may also help customers find the item

Job Brief:

We’re looking for a Retail Sales Consultant to join our team and help us grow our business. As a Retail Sales Consultant, you will be responsible for meeting with potential customers, identifying their needs, and helping them find the right products and services to meet their needs. You will also be responsible for maintaining relationships with existing customers and ensuring their satisfaction with our products and services.

Retail Sales Consultant Duties:

  • Develop and maintain strong client relationships; create and maintain a base of repeat customers
  • Provide excellent customer service by actively listening to customers’ needs, answering their questions, and resolving any issues
  • Conduct product demonstrations and presentations, assisting customers with product selection and advising them on suitable matching products
  • Assist with sales process by engaging customers; explain features and benefits of products; explain pricing options
  • Encourage customer visits by providing sales incentives, drawing potential customers to the website, and providing them information on return policies
  • Identify clients’ product and service needs and provide solutions

Retail Sales Consultant Responsibilities:

  • Develop and maintain relationships with retail customers
  • Research and identify potential customers
  • Contact potential and existing customers, schedule visits, and provide updates on sales, promotions, and product availability
  • Make cold calls to sell products to customers
  • Generate new accounts and assist in customer retention
  • Read and interpret sales reports
  • Enforce adherence to company policies and support company culture
  • Perform additional duties as needed for assigned projects or projects as assigned

Requirements And Skills:

  • Proven experience in retail management
  • Strong interpersonal skills
  • Ability to coach and train employees
  • Knowledge of retail operations
  • Positive attitude, good sense of humor, and ability to relate to customers

At Company Name, we are an Equal Opportunity Employer, committed to building a diverse and inclusive team. We encourage applications from all people of different races, religions, national origins, genders, and ages, as well as veterans and individuals.

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