Room Attendant Job Description

A room attendant is an individual employed by a hotel and responsible for a room's maintenance and upkeep.

A room attendant's responsibilities include cleaning the room, making the bed, cleaning the bath, removing trash from the room, restocking all rooms every day, and ensuring the safety of the room.

The room attendant's duties may vary depending on the compensation structure of the hotel.

In an extended stay hotel, the room attendant will generally have the responsibility of cleaning the room.

In a mid-scale hotel, the room attendant generally has more responsibilities, including making the bed, cleaning the bath, and helping guests with their luggage.

Updated on:     
September 15, 2022

Job Brief:

We're looking for Room Attendants to join our team! As a Room Attendant, you will be responsible for cleaning our guest rooms and ensuring that they are comfortable and inviting. You will also be responsible for stocking our rooms with supplies and amenities, as well as providing our guests with exceptional customer service. If you are interested in joining our team, please apply today!

Room Attendant Duties:

  • Perform general housekeeping duties to include providing guest laundry services, performing room turns, and stocking of supplies
  • Perform general office duties such as answering telephones, making guest reservations, and sorting mail
  • Maintain cleanliness of assigned guest rooms
  • Maintain cleanliness of lobby and other public spaces
  • Maintain cleanliness of assigned work areas
  • Maintain cleanliness of bathrooms, corridors, stairwells, and other work areas
  • Maintain cleanliness of assigned meeting rooms
  • Clean up spills and accidents as needed
  • Clean and sanitize all work areas
  • Maintain cleanliness of assigned offices
  • Maintain cleanliness of assigned guest rooms

Room Attendant Responsibilities:

  • Schedule and maintain daily cleaning schedules
  • Include daily room service orders in housekeeping log
  • Maintain cleanliness of rooms for guests and staff
  • Maintain and restock consumable supplies
  • Report all maintenance issues to Maintenance
  • Assist in guest services
  • Inform guest of hotel policies and communicate special requests

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Requirements And Skills:

  • Over 3 years of experience as a room attendant in hotels or similar atmosphere
  • Ability to work nights, weekends, and holidays, with schedule flexibility
  • Ability to navigate computerized reservations systems
  • Knowledge of hotel practices and procedures
  • Ability to maintain a professional attitude at all times

At [Company Name], we're proud to be an equal opportunity employer. We're committed to creating a diverse and inclusive team, and we encourage applications from people of all backgrounds, religions, nationalities, genders, gender expressions, and ages. We also welcome applications from veterans and individuals with disabilities.

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