Sales Clerk Job Description

A salesperson or retail sales clerk is a person who works in a retail store.

Duties include face-to-face contact with customers and assisting them with their needs or queries.

Sales clerks are paid on commission, with the total value of the sale being credited to their earnings.

Sales clerks may also receive bonuses based on the level of their sales.

For example, a sales clerk who performs exceptionally well and sells over $10,000 worth of goods may receive a bonus equal to 10% of their earnings.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Sales Clerk to work in our store. The ideal candidate will have experience working in a retail environment and will be able to provide excellent customer service.

Sales Clerk Duties:

  • Communicate with potential customers via phone, email, and in person
  • Recommend products, services, and solutions to customers
  • Provide customers with information regarding company products and services
  • Promote goodwill by making sales calls, personal visits, and attending trade shows/events
  • Oversee maintenance of sales records
  • Track and analyze sales trends
  • Assist with advertising and promotions
  • Maintain confidentiality of customer information
  • Assist with filing, copying, and other administrative responsibilities

Sales Clerk Responsibilities:

  • Excellent oral and written communication skills
  • Ability to meet deadlines and attend appointments
  • Comfortable selling on the phone
  • Ability to work with the public under stressful circumstances
  • Excellent knowledge of Microsoft Word, Excel, and Outlook
  • Excellent customer service skills

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Requirements And Skills:

  • Prepare, process, and maintain sales invoices and expense reports
  • Obtain information from customers and correspond with them regarding billing and account status
  • Handle customer inquiries and complaints
  • Handle refund requests and sort mail
  • Maintain and update sales records
  • Perform other clerical tasks as needed

At Company Name, we believe that diversity and inclusion are essential to success. We are committed to building a team that reflects our diverse society, and we encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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