Sales Support Specialist Job Description

sales support specialist job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Sales Support Specialist Job Description

A sales support specialist is a support professional who sells products.

Sales support specialists provide niche expertise to sales teams.

Sales support specialists may sell business-to-business or consumer-to-consumer.

Sales support specialists provide sales and industry related content to sales teams.

They provide sales stack reports, industry news, and new product information.

They manage sales leads and customer lists.

Sales support specialists also create training plans for sales staff.

Sales support specialists develop sales aids.

Sales support specialists assist sales teams with sales calls.

They answer sales questions.


Job Brief:

We’re looking for a Sales Support Specialist who can help us to increase our sales and grow our business. The right candidate will be highly organized and detail-oriented, with a strong ability to communicate both verbally and in writing. They will also have a deep understanding of our products and services, and be able to provide valuable input and feedback to our sales team. If you have a passion for sales and are looking for an opportunity to use your skills to help us achieve our goals, then we want to hear from you!

Sales Support Specialist Duties:

  • Provide sales support, focusing primarily on market research studies (background research, competitor analysis, etc.)
  • Work with sales leadership to identify customer needs
  • Create requirements documents for customer presentations
  • Conduct forecasting and reporting duties
  • Assist in customer and order management tasks
  • Work with a variety of research methodologies, including primary, secondary, and online research
  • Monitor and evaluate business processes and performance metrics
  • Other duties as assigned

Sales Support Specialist Responsibilities:

  • Create and update contact database
  • Maintain and update sales presentation materials
  • Assist with new business development
  • Assist sales teams in identifying and closing key prospects
  • Research new business development opportunities
  • Work with sales teams on project estimates and proposals
  • Assist sales teams in developing sales strategies
  • Assist in setting and tracking sales goals
  • Manage CRM system
  • Conduct market research and participate in trade shows
  • Assist in advertising, including flyers, business cards, and promotional items
  • Assist with CRM administration
  • Support company website
  • Manage social media

Requirements And Skills:

  • Proven track record of successful sales development (both phone support and face to face)
  • Proven ability to manage workload and prioritize
  • Strong customer service skills
  • Strong presentation skills
  • Strong communication skills

Company Name is proud to be an Equal Opportunity Employer. We understand that a diverse and inclusive team is vital to our success and we encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals.

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