Salesforce Administrator Job Description

salesforce administrator job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Salesforce Administrator Job Description

A Salesforce administrator is a person responsible for administering Salesforce.

This involves installing, configuring, and maintaining Salesforce.

The Salesforce administrator is typically a Salesforce Certified Administrator.

Salesforce Certified Administrators can administer, setup, configure, and maintain Salesforce.

The administrator defines how users will access the system, sets up the permissions, controls access and user security, and monitors the Salesforce application.

The administrator ensures that the system is configured to meet business requirements.

Salesforce certified administrators had to complete a training course, pass a certification exam, and maintain a certain number of hours of Salesforce administration experience.


Job Brief:

We’re looking for a Salesforce Administrator to manage our Salesforce org. The ideal candidate will have experience with Salesforce administration, data management, and user support.

Salesforce Administrator Duties:

  • Integrate Salesforce into business processes to support company goals and meet customer demand
  • Implement Salesforce solutions, ensuring data integrity and quality
  • Provide superior customer service
  • Assist with configuration and data management for all Salesforce applications
  • Supervise Salesforce user adoption, training, and maintenance
  • Establish and maintain Salesforce security policies
  • Manage the Salesforce licensing contract

Salesforce Administrator Responsibilities:

  • Work with internal departments to define business and functional requirements, including questions, tasks, and routing, and propose appropriate Salesforce licenses
  • Research and resolve technical issues as well as maintain and troubleshoot Salesforce-based solutions
  • Maintain and automate business processes using custom objects and workflow rules, and document enhancements and maintenance tasks
  • Analyze and prioritize work assigned, and effectively communicate with internal departments to resolve issues
  • Create and maintain documentation to support business applications, including metadata, custom objects, reports, and workflows
  • Create and maintain test environments for software testing
  • Collaborate with business analysts and developers to support applications
  • Create and maintain interactive dashboards, including dashboards, reports, and data loaders
  • Utilize Salesforce interface tools, including APIs, reports, and configuration tools
  • Utilize Apex code to manage Salesforce data

Requirements And Skills:

  • Bachelor’s degree required
  • 2+ years’ Salesforce administrator experience
  • Knowledge of custom objects, salesforce Lightning, and Lightning Design System.
  • Strong understanding of Apex, Visualforce, and SOAP
  • Experience with

We at Company Name believe in equal opportunity for all and are committed to building a workforce that is diverse and inclusive. People of all races, religions, national origins, genders, and ages are encouraged to apply, as well as veterans and individuals with disabilities.

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