Salon Receptionist Job Description

A salon receptionist is the employee who welcomes customers and assists them with scheduling appointments.

A salon receptionist’s duties include greeting customers, answering questions, accepting payments, and scheduling appointments.

A salon receptionist may also offer customers refreshments and handle administrative tasks on behalf of the salon.

Some receptionists also employ soft-sell sales techniques to influence customers to try new services.

A salon receptionist may have other responsibilities, such as answering telephones, scheduling appointments, and keeping records.

Updated on:     
October 7, 2022

Job Brief:

We're looking for a Salon Receptionist who is passionate about making people feel their best! The perfect candidate will have excellent customer service skills, be able to multi-task, and be a team player. If you are interested in joining our team, please submit your resume today!

Salon Receptionist Duties:

  • Review and reply to all incoming phone calls and emails promptly and courteously
  • Remain professional and courteous at all times
  • Perform front desk duties, including greeting, scheduling, and confirming appointments, updating records, and handling billing and payment transactions
  • Answer phones in a timely and efficient manner
  • Provide outstanding customer service
  • Be aware of customer’s service needs/preferences
  • Provide excellent service to all customers
  • Be willing to work a flexible schedule to cover vacations, holidays, and special events
  • Maintain confidentiality

Salon Receptionist Responsibilities:

  • Answer phones, greet customers, and answer general questions
  • Coregect, maintain, and process retail sales invoices and documents, as well as cash and credit card transactions
  • Use computerized scheduling system to schedule appointments, enter customer info, and obtain payment
  • Maintain positive relationships with customers and fellow employees

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Requirements And Skills:

  • Proven experience in a customer service role
  • Proficient with Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Knowledge of salon operations and products, and ability t o provide customer
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At Company Name, we know that a diverse and inclusive team is a strong team. That's why we're committed to being an equal opportunity employer. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals.