Service Technician Job Description

A service technician is a person who installs, maintains, or repairs machines or equipment.

The job of a service technician frequently requires a great deal of travel, as equipment can only be properly maintained if it is in working order.

Technicians may also spend time at a customer’s location, having the customer train them on how to properly use the equipment and how to better care for it.

Technicians are responsible for maintaining both the quality and the effectiveness of equipment.

They must be able to diagnose mechanical problems as well as identify potential equipment failures before they occur.

Technicians also install and operate complex machinery, such as automated machinery, electronic equipment, and specialized industrial equipment.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a Service Technician who can help us with our customers' needs. We need someone who is knowledgeable in the field and can provide excellent customer service. If you have the skills and experience we're looking for, please apply today!

Service Technician Duties:

  • Work as a member of a team to provide field service support to end-users
  • Maintain and troubleshoot specialized equipment
  • Work with external vendors and customers
  • Routinely maintain detailed records of field service activities
  • Utilizes new equipment, technology, and systems as they become available
  • Participate in continuous improvement initiatives

Service Technician Responsibilities:

  • Install, diagnose, repair, calibrate, and/or maintain electronic equipment, instruments, appliances, systems, and related equipment in commercial and industrial environments
  • Perform preventive maintenance on appliances, systems, equipment, and facilities
  • Upgrade, recondition, and install a wide variety of electrical, electronic, and optical components
  • Troubleshoot electrical, electronic, and optical systems
  • Provide on-site technical support, maintenance, after-hours service, and training in commercial and industrial environments
  • Provide equipment consulting

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Requirements And Skills:

  • Bachelor’s degree in auto body repair, mechanical, or automotive repair
  • 3+ years’ proven experience in an automotive repair position
  • Knowledge of vehicle components and systems
  • Excellent customer service skills, and ability to problem-solve
  • Excellent written and verbal communication skills

[Company Name] is committed to diversity and inclusion in the workplace. We encourage applications from all races, religions, nationalities, genders, , and expressions, and ages. We are especially interested in qualified candidates who can contribute to the diversity and excellence of our team.

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