A telesales manager manages a telesales department, which is a group of telemarketers responsible for making sales calls on customers for a product or service.
Telesales managers hire and train telesales representatives and answer customer complaints.
They work in a variety of industries including telecommunications, insurance, healthcare, automotive, and apparel.
Telesales Manager Job Description
Table of Contents
Job Brief:Telesales Manager Duties:Telesales Manager Responsibilities:Requirements And Skills:Job Brief:
We're looking for a Telesales Manager who can help us increase sales and grow our business. The ideal candidate will have experience in sales management and be able to motivate and lead a team of salespeople. If you're a results-driven individual with a proven track record in sales, we want to hear from you!
Telesales Manager Duties:
- Maintain and improve overall image
- Maintain and improve overall image
- Assist in development of sales department's strategic plan
- Develop and maintain relationships with customers
- Build and motivate sales department
- Define and ensure high performance standards
- Provide feedback on sales activities, participate in ongoing sales training
- Ensure proper training is in place
- Coordinate daily sales activities
- Develop, maintain, and deliver sales forecasts
- Implement commercial proposals
- Develop and oversee sales action plans
Telesales Manager Responsibilities:
- Oversee and manage both quality and volume of new customer acquisition
- Coordinate daily workflow for a team of direct sales representatives
- Design and implement strategies and tactics to maximize conversion and revenue growth
- Develop and manage all outbound and inbound sales efforts
- Develop and lead a team to achieve goals
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Requirements And Skills:
- Bachelor’s degree or equivalent work experience, preferably in insurance, sales, marketing
- 2+ years of experience in a sales role with prospecting experience
- Experience in cold calling, warm calling and initiating business
- Excellent communication and presentation skills
- Highly organized and detail-oriented
Company Name is proud to be an Equal Opportunity Employer. We believe that building a diverse and inclusive team is essential to success. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.
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