Tow Truck Operator Job Description

A tow truck driver is someone who moves or transports large vehicles, boats, or other objects that cannot move them on their own.

Tow truck drivers are typically employed by truck companies, towing companies, or department stores.

Tow truck drivers must be able to tow large trailers, maneuver trucks into tight spots, and operate special equipment needed to move trailers.

Tow truck drivers must also be able to communicate effectively with customers, co-workers, and other drivers.

Special training for tow truck operators may be required, depending on the job requirements.

Updated on:     
October 7, 2022

Job Brief:

We're looking for a Tow Truck Operator to work in our company. The ideal candidate will have a valid driver's license and a clean driving record. They will also be responsible for operating the tow truck, loading and unloading vehicles, and providing customer service.

Tow Truck Operator Duties:

  • Tow vehicles along designated routes or on city streets
  • Assist stranded motorists in emergency situations
  • Take tow requests over the phone and dispatch vehicles as required
  • Follow proper procedures for towing vehicles as well as maintaining and repairing vehicles
  • Answer customer inquiries, complaints, and questions
  • Oversee vehicle maintenance activities

Tow Truck Operator Responsibilities:

  • Drive a tow truck at customer locations, towing cars, trucks, and motorcycles, loading and transferring vehicles, and transporting vehicles to repair shops
  • Follow customer dispatch instructions
  • Accept payment from customers when billed
  • Communicate with dispatch to ensure technical support is available
  • Perform routine maintenance and repairs on commercial towing equipment

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Requirements And Skills:

  • High school graduate or equivalent
  • Valid Class A CDL license
  • Current Hazmat endorsement required

We at Company Name believe that diversity is key to a successful business. We are committed to hiring people of all races, religions, national origins, genders, and ages. We believe that this diversity creates a strong team that can better serve our customers and grow our business.