Travel Counselor Job Description

travel counselor job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Travel Counselor Job Description

A travel counselor is self-employed.

Some travel agencies hire their own travel counselors.

The Travel Counselor is an expert in traveling to a specific destination.

He or she can research fares, hotels, activities and attractions.

He or she can also plan a honeymoon or get a group of people together.

A travel counselor can plan honeymoons, family trips, business trips, as well as group vacations.

Travel counselors are self-employed.

They usually work for a travel agency, a cruise line, a tour operator or as an independent business.

Travel counselors use their knowledge of a destination to plan trips for clients.

Job Brief:

We’re looking for a Travel Counselor who can help us plan our dream vacation. We want someone who is experienced in planning all aspects of a trip, including booking flights, hotels, and activities. We’re looking for someone who can help us make the most of our time and budget, and who can give us advice on the best places to visit.

Travel Counselor Duties:

  • Research and plan travel itineraries for internal and external clients
  • Provide quotes, rates, and destination information for air, hotel, car, and entertainment
  • Conduct price checks on costs to hotels, car rental agencies, and other sites
  • Preparation and implementation of recommendations for clients
  • Evaluate travel options based on client preferences
  • Provide assistance to clients traveling from out-of-town

Travel Counselor Responsibilities:

  • 2+ years’ experience with travel agency
  • Excellent interpersonal and communication skills
  • Strong organizational, analytical, and problem-solving skills
  • Familiarity with booking travel reservations and fares
  • Knowledge of program benefits, eligibility requirements, and enrollment procedures
  • Excellent customer service skills

Requirements And Skills:

  • Create itineraries, book hotels, plan ground transportation, organize dining and entertainment, and handle cancellations and refunds
  • Develop and maintain relationships with hotels, airlines, and other vendors
  • Understand any other service issues that might arise, and take steps to determine a solution
  • Oversee the booking and fulfillment of vacation travel, including mileage and incentive travel
  • Establish and maintain awareness of travel industry developments in products and rates, and communicate them to clients
  • Understandclients’ needs and preferences, and use this information to develop itineraries
  • Create personalized travel documents, such as passports and visas

We’re proud to be an equal opportunity employer, committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds, faiths, nationalities, genders, and ages.

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