UX Research Specialist Job Description

A UX researcher is an expert on user research - how to understand the needs and motivations of your audience.

A UX researcher works closely with a UX designer, software engineer, or product manager, to identify how users use the software.

They collaborate with engineers and designers to create prototypes that accurately represent how users would interact with a product.

UX researchers then test those prototypes with users.

By observing and testing, UX researchers ensure the final product is intuitive and easy to use for real people.

Updated on:     
September 15, 2022

Job Brief:

We're looking for a UX Research Specialist to help us understand how our users interact with our products and how we can improve their experience. As a UX Research Specialist, you will be responsible for conducting user research, analyzing data, and communicating your findings to the rest of the team. If you're passionate about improving the user experience and want to help us build the best products possible, we want to hear from you!

UX Research Specialist Duties:

  • Gather, analyze, and interpret qualitative and quantitative data on customer needs, behaviors, and perceptions
  • Discover user needs, motivations, and limitations
  • Create design solutions to improve usability
  • Analyze markets and competitors
  • Promote and ensure customer satisfaction with products and services
  • Measure and improve customer satisfaction
  • Achieve organizational objectives through data-driven decisions
  • Track, measure, and analyze customer satisfaction
  • Track, measure, and analyze changes in attitudes and perceptions
  • Evaluate training needs
  • Analyze and predict user behaviors
  • Develop research plans, conduct user studies and interviews, and evaluate findings

UX Research Specialist Responsibilities:

  • Perform ethnographic research, user interviews, and usability tests to design, test, and evaluate user interfaces
  • Assist in the design, implementation, and evaluation of interfaces that users interact with
  • Prepare project artifacts and reports, including user flow diagrams, requirements analysis, and evaluation reports
  • Perform usability testing, A/B testing, and iterative usability testing using human observation
  • Create user personas and user stories, and conduct competitive analysis to determine user needs and motivations
  • Manage projects from concept and prototyping to delivery

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Requirements And Skills:

  • Bachelor’s degree in human computer interaction, design, or a related field; 5+ years of experience
  • Experience with user research
  • Experience with video, usability testing, and task analysis
  • Proven ability to interpret user needs, determine user goals,

At Company Name, we believe that diversity and inclusion are key to success. We are committed to building a team that reflects our values and encourages applications from people of all backgrounds. We are an equal opportunity employer and welcome applications from people of all races, religions, nationalities, genders, , , gender expressions, and ages.

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