VoIP Network Engineer Job Description

A VoIP network engineer is an IT professional with a specialty in setting up, maintaining, and monitoring a VoIP phone system.

A VoIP network engineer works with computer hardware, software, and telecommunications equipment to set up, maintain, and monitor a VoIP phone system.

If someone were thinking of starting a VoIP business, a VoIP network engineer would not only oversee the installation of a phone system, but he or she would be responsible for ongoing maintenance and monitoring.

If an employee were to experience problems with his or her VoIP phone, such as a dropped call, this would ideally be dealt with by an employee or employee’s immediate supervisor.

Updated on:     
September 15, 2022

Job Brief:

We're looking for an experienced VoIP Network Engineer to join our team. You will be responsible for designing, implementing, and maintaining our VoIP network. In this role, you will work closely with our other engineers to ensure that our VoIP network is reliable and efficient.

VoIP Network Engineer Duties:

  • Design, test, and implement VoIP networks
  • Provide technical assistance and support for VoIP issues
  • Build and support VoIP networks
  • Identify and resolve issues
  • Cooperate with other VoIP network engineers
  • Assist in developing and deploying VoIP network solutions
  • Work with vendors to establish cost-effective VoIP network solutions
  • Provide technical support for VoIP networks
  • Develop technical documentation, including technical documentation
  • Perform network and system administration
  • Provide technical support for VoIP networks
  • Review, edit, and review technical documentation
  • Train other VoIP network engineers
  • Draft and revise technical documentation
  • Perform hardware asset management
  • Perform hardware logistics
  • Perform role-based and system-specific administrative tasks
  • Perform software asset management
  • Perform software logistics
  • Perform role-based and system-specific administrative tasks

VoIP Network Engineer Responsibilities:

  • Design, implement, maintain, optimize, and monitor network telephony and data communications networks
  • Develop network diagrams and estimates, conduct network assessments, and specify network hardware
  • Create and maintain network documentation, including network topology diagrams, equipment lists, and equipment specifications
  • Develop, administer, and maintain network equipment, including routers, switches, and network hardware
  • Perform capacity planning and forecasting of infrastructure, including network transmission capacity
  • Develop, implement, and maintain network security measures including firewalls, encryption, and intrusion detection
  • Test network performance, ensuring performance and capacity meet requirements
  • Maintain operational procedures for network management, including network planning, network management, and network troubleshooting
  • Analyze, test, and implement new network technologies
  • Maintain inventory of hardware, software, cabling

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Requirements And Skills:

  • Bachelor's degree in information systems, computer science, or a related field
  • Knowledge of VoIP, SIP, and VoIP security
  • Knowledge of network protocols, plus experience in the operation of routers, switches, and firewalls
  • Strong problem-solving, troubleshooting, and analytical skills

At Company Name, we believe that a diverse and inclusive team is key to success. We encourage applications from all people, regardless of race, religion, national origin, gender or age. We are committed to building a team that reflects the diversity of the communities we serve.

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