Wait Staff Job Description

Wait staff is a subset of employees that wait on tables in a restaurant, hotel, or store.

Wait staff perform a variety of tasks, including taking orders, serving food and beverages, and cleaning.

Wait staff also interacts with customers, responding to their questions or helping them with their needs.

Updated on:     
October 7, 2022

Job Brief:

We're looking for Wait Staff to provide a first-class dining experience to our guests. As a Wait Staff member, you will be responsible for taking orders, serving food and drinks, and providing a high level of customer service. If you are a team player with a positive attitude and a passion for food and service, we want you on our Wait Staff!

Wait Staff Duties:

  • Provide excellent customer service to patrons from arrival to departure
  • Provide prompt, courteous, and effective service, greet customers, and answer calls
  • Organize and accommodate guests, maintain clear and organized tables, and help in preparation of food and beverage
  • Clean and sanitize work areas and storage areas
  • Maintain cleanliness of restaurants, hotel, and lodging facility
  • Arrange for food deliveries, stock supplies and equipment
  • Report to management any issues with management and staff

Wait Staff Responsibilities:

  • Perform food prep and table service to the highest standards
  • Move food from kitchen to dining room, and from one table to another
  • Carry food trays to and from dining area
  • Prepare food, drinks, and garnishes
  • Serve food to tables
  • Clear dishes, glasses, silverware, and condiments from tables
  • Charges guests and settles accounts
  • Maintains cleanliness and orderliness of dining area
  • Promotes a positive dining experience by greeting customers, responding to requests for service, and responding to complaints
  • Accepts payment or provides complete change
  • Receipts, handles, and deposits customer payments
  • Delivers beverages and food to guests at tables
  • Takes orders, gives change, and serves beverages and food
  • Washes dishes and glassware
  • Keeps work area clean and well stocked

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Requirements And Skills:

  • Strong communication skills
  • Experience serving a variety of customers
  • Ability to work in a high volume environment
  • Excellent work ethic
  • Ability to lift 30 lbs.
  • Ability to stand for long periods of time

At [Company Name], we're proud to be an equal opportunity employer and committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.