Medical Office Specialist Job Description

medical office specialist job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Medical Office Specialist Job Description

A Medical Office Specialist is an employee who works in a doctor’s office or clinic.

This employee handles a wide variety of tasks, ranging from clerical tasks to assisting patients.

Medical Office Specialists are typically responsible for greeting and checking in new patients, scheduling appointments, and answering inquiries.

They assist doctors with filing paperwork, maintaining medical records, preparing and completing insurance forms, and billing insurance companies.

Medical Office Specialists may also perform basic laboratory tests, such as blood or urine tests.

Some Medical Office Specialists may perform medical tests ordered by a doctor, such as EKG

Job Brief:

We are looking for a Medical Office Specialist to provide support to our medical office staff. The Medical Office Specialist will be responsible for answering phone calls, scheduling appointments, and providing general office support. If you have experience working in a medical office and are looking for a new opportunity, we encourage you to apply.

Medical Office Specialist Duties:

  • Work actively with physicians, nurses, and others who provide patient care
  • Provide administrative and clinical patient care support
  • Provide excellent customer service to internal and external clients
  • Screen patients, verify insurance eligibility, collect copays, and bill insurance carriers
  • Assist patients with scheduling appointments
  • Ensure that patient records, patient charts, and client files are accurate and up-to-date
  • Document all activities
  • Maintain accurate and complete records, documents, and reports
  • Maintain confidentiality of all patient and personnel information
  • Complete special projects as assigned
  • Enforce clinic policies and procedures by following guidelines and standards
  • Maintain confidentiality

Medical Office Specialist Responsibilities:

  • Assist in patient scheduling, treatment planning, and billing.
  • Work closely with practice management and staff to schedule and confirm appointments.
  • Perform high-volume administrative work including file maintenance, insurance verification, and insurance billing.
  • Prescribe medications, maintain prescription stock, and communicate with other physicians and staff.
  • Maintain patient records, including emergency, insurance, and other pertinent information.
  • Track current and outstanding accounts receivable.
  • Other administrative duties as assigned.

Requirements And Skills:

  • Bachelor’s degree in medical field
  • 2+ years experience in a healthcare or medical office setting
  • Excellent interpersonal skills, ability to communicate effectively both verbally and in writing
  • Knowledge of medical billing systems, including office management systems and EMR systems
  • Knowledge of medical terminology,

Company Name is proud to be an Equal Opportunity Employer. We believe that diversity and inclusion are essential to building a strong team. We welcome applications from people of all backgrounds, religions, nationalities, genders, and ages. We also encourage applications from veterans and individuals with disabilities.

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