Senior Account Manager Job Description

A Senior Account Manager is responsible for managing a client’s account.

A senior account manager mainly handles customer complaints, client relations, and account management among other tasks.

A senior account manager is typically responsible for a client’s entire department, and is tasked with ensuring that the customer’s needs are met.

Job Brief:

We’re looking for Senior Account Manager to join our team and help us grow our business. The right candidate will have a proven track record in sales and account management, and will be a motivated self-starter who is looking for an opportunity to grow with a company. If you are a senior account manager who is looking for a new challenge, please submit your resume and cover letter today.

Senior Account Manager Duties:

• Provide leadership to the account team
• Maintain and improve existing client relationships
• Develop new business and maintain existing client relationships
• Develop and attain sales forecasts
• Assist in setting sales goals, quotas, and strategies
• Ensure retention of accounts
• Maintain service standards

Senior Account Manager Responsibilities:

• Encourage customer commitment to programs for sales and product support
• Develop sales strategies and tactics that align with company goals
• Create and maintain effective customer relations and consult on product selection
• Effectively utilize company tools, processes, and systems to manage prospects, customers, and sales opportunities
• Manage retention and growth strategies, and proactively address customer issues
• Develop and maintain expertise in sales practices

Requirements And Skills:

• Bachelor’s degree in sales or marketing
• 5+ years’ proven experience in account management
• Strong analytical skills and decision-making skills
• Excellent communication, collaboration, and negotiation skills
• Excellent written and verbal communication skills

We believe that a diverse and inclusive team is essential to our success as a company. We are committed to building a team that reflects the communities we serve, and we encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.