Senior Account Manager Job Description

senior account manager job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Senior Account Manager Job Description

A Senior Account Manager is responsible for managing a client’s account.

A senior account manager mainly handles customer complaints, client relations, and account management among other tasks.

A senior account manager is typically responsible for a client’s entire department, and is tasked with ensuring that the customer’s needs are met.

Job Brief:

We’re looking for Senior Account Manager to join our team and help us grow our business. The right candidate will have a proven track record in sales and account management, and will be a motivated self-starter who is looking for an opportunity to grow with a company. If you are a senior account manager who is looking for a new challenge, please submit your resume and cover letter today.

Senior Account Manager Duties:

  • Provide leadership to the account team
  • Maintain and improve existing client relationships
  • Develop new business and maintain existing client relationships
  • Develop and attain sales forecasts
  • Assist in setting sales goals, quotas, and strategies
  • Ensure retention of accounts
  • Maintain service standards

Senior Account Manager Responsibilities:

  • Encourage customer commitment to programs for sales and product support
  • Develop sales strategies and tactics that align with company goals
  • Create and maintain effective customer relations and consult on product selection
  • Effectively utilize company tools, processes, and systems to manage prospects, customers, and sales opportunities
  • Manage retention and growth strategies, and proactively address customer issues
  • Develop and maintain expertise in sales practices

Requirements And Skills:

  • Bachelor’s degree in sales or marketing
  • 5+ years’ proven experience in account management
  • Strong analytical skills and decision-making skills
  • Excellent communication, collaboration, and negotiation skills
  • Excellent written and verbal communication skills

We believe that a diverse and inclusive team is essential to our success as a company. We are committed to building a team that reflects the communities we serve, and we encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.

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