Collector Job Description

collector job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Collector Job Description

A collector is a person or organization that buys collectible items, such as stamps, coins, currency, toys, or books, with the intent of later selling them for profit.

Collectors usually specialize in a specific category or type of collectible, such as stamps, coins, or fine art.

Many collectors also collect a number of different categories of collectibles.

An ornithologist, for example, may specialize in the collecting of bird stamps.

Collectors use a number of strategies to make a profit on their hobby.

They may purchase items at an auction or through a mail order source.

They may also purchase items at used book stores, flea markets

Job Brief:

We’re looking for Collector to help us expand our team and help us with our goal of becoming the top collectors in the country.

Collector Duties:

  • Develop, implement, and maintain collection strategies
  • Collect delinquent accounts
  • Assist in managing collections department
  • Develop strategies to minimize bad debt
  • Create and maintain delinquency reports
  • Develop and maintain customer relationships
  • Meet with new clients to go over services
  • Investigate accounts
  • Provide client support
  • Identify payment processing issues
  • Determine collection action to be taken

Collector Responsibilities:

  • Collecting all past due accounts from customers, including but not limited to receivables, payables, and return of funds
  • Driving directly to customers to collect past due accounts, including (but not limited to) contacting customers in person, via phone calls and letters, and mailing correspondence
  • Taking customer payments and performing all account reconciliations
  • Researching account information to follow up with customers left uncollected
  • Performing data entry and scanning of paper documents
  • Investigating fraud accounts
  • Enforcing company policies, procedures, and standards for collection procedures and working with collections agencies
  • Work weekends and holidays

Requirements And Skills:

  • Bachelor’s degree in business related field
  • 2+ years of experience as a collections representative
  • Knowledge of fair debt collection practices
  • Excellent customer-service skills

Company Name is proud to be an Equal Opportunity Employer. We believe that a diverse and inclusive team is essential to our success. We encourage applications from people of all backgrounds, religions, nationalities, genders, , , gender expressions, and ages. We are also committed to supporting veterans and individuals with disabilities.

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